Shipping Policy

At Dreamurie, we take care to ensure that every order — from a cozy pillow to a full bedding set — arrives safely, affordably, and on time. This Shipping Policy outlines how and when your items will be delivered, and how we calculate shipping charges.

📦 1. Where We Ship

We currently ship to all 50 U.S. states. At this time, we do not offer international shipping or delivery to U.S. territories, APO/FPO addresses, or P.O. boxes.

⏱️ 2. Order Processing Time

Orders are typically processed within 1 to 3 business days (Monday through Friday, excluding holidays).
Once your order is processed, you’ll receive a confirmation email with a tracking link.

Please allow additional time during promotional periods or holidays.

🚚 3. Shipping Timeframe

After processing, your order will typically arrive in 10 to 15 business days via standard shipping. Delivery time may vary based on your location and shipping carrier performance.

💲 4. Shipping Rates

We offer a simple, value-based shipping model:

  • Orders below $35.99 → Flat rate shipping: $9.99

  • Orders $35.99 or more → Free standard shipping

Shipping costs are calculated automatically at checkout and shown before you complete your purchase.

🔍 5. Tracking Your Order

Once your order has shipped, we’ll send a shipping confirmation email with a tracking number and link.
Tracking updates may take up to 48 hours to become active after dispatch.

If you did not receive your tracking details, please check your spam folder or contact us at [email protected].

📫 6. Shipping Issues & Delays

Please ensure your shipping address is accurate when placing your order.
We are not responsible for delays, missed deliveries, or additional charges due to:

  • Incorrect or incomplete addresses

  • Missed delivery attempts

  • Delivery interruptions caused by weather or courier-related issues

If a package is returned to us as undeliverable, we will contact you to arrange reshipment (additional charges may apply).

📩 Need Help?

If you have questions about your order’s shipping status or encounter an issue with delivery, don’t hesitate to reach out:

📧 Email: [email protected]
🕒 Business Hours: Monday – Friday, 8:00 AM – 6:00 PM EST

Thank you for choosing Dreamurie.
We’re committed to delivering comfort — in every sense of the word.